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"Our mission is to provide utility operations personnel with an intuitive map-based collaborative decision support platform that distributes critical business information anywhere and whenever it is needed." The FAST System (Field Automation for Sanitation Trucks) is an exciting new application for managing sewer maintenance work orders and the associated facilities data and deploying that data to the field. When engineers and operators at Georgia Power Corporation (GPC) need maps or reports about their electrical distribution network, they turn to the Distribution Viewer As is the case with most energy companies today, FirstEnergy Corp of Akron, Ohio, looks at operational efficiency as the key to financial performance improvements and shareholder profit. NaviGate Tour Help SystemNaviGate applications are developed with a full set of Help screens, including online training and documentation. Links to support documents are available from the NaviGate toolbar. The dropdown arrow next to the Help button gives access to various support options. And, the Wizard tool walks new users through the application.
The Online Help document can be accessed by directly clicking on the Help button:
Typical support documents would include the following components:
Help System ElementsThe common elements found in the full on-line help system in NaviGate applications include:
NaviGate WizardThe Wizard is a Java applet that assists novice users in finding their way through the NaviGate application. In the Wizard, a user answers a series of questions about what they want to see (e.g., "a parcel map", "a water system map", "a floodzone map", how they want to navigate (e.g., "by address", "by parcel owner name", "by landmark name"), and what reports they want to produce on the objects that are found (e.g., "an assessor's report", "a water billing records report"). The Wizard then automatically displays the proper map for the user and produces a report on the selected object. Examples of the Wizard are available in the NaviGate demonstration systems Gatekeeper Systems makes available on the Web. ![]() The NaviGate Application Framework is a suite of web-based products designed to promote information integration, increase self service, eliminate paper work, and improve field service for utilities. NaviGate is an off-the-shelf product that can be configured to meet our customers' needs for spatial viewing, outage visualization, field inspections, mobile work orders, automated vehicle location, dispatch and call-before-you-dig. Have a look at the success of our leading customers, from large publicly-traded electric utilities to municipal water authorities. |
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