"Our mission is to provide utility operations personnel with an intuitive map-based collaborative decision support platform that distributes critical business information anywhere and whenever it is needed."

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City of Los Angeles

The FAST System (Field Automation for Sanitation Trucks) is an exciting new application for managing sewer maintenance work orders and the associated facilities data and deploying that data to the field.

Georgia Power

When engineers and operators at Georgia Power Corporation (GPC) need maps or reports about their electrical distribution network, they turn to the Distribution Viewer

First Energy

As is the case with most energy companies today, FirstEnergy Corp of Akron, Ohio, looks at operational efficiency as the key to financial performance improvements and shareholder profit.

NaviGate Tour Data Layers

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NaviGate applications take full advantage of the power and flexibility of modern relational databases. In NaviGate, spatial and tabular data is combined and pre-processed to define a number of spatial relationships, which are then stored in the relational database for rapid access.

The NaviGate application framework can accommodate an enormous variety of data. As an example, the GDB interface handles approximately 125 data layers and 100 data tables. Some basic types of data that a NaviGate application might utilize include:

  • GIS data
  • Customer data
  • Facility/infrastructure data
  • Operational data, such as outages
  • Street data
  • Landmarks
  • Political boundaries
  • Zip Codes
  • Parcel and other property data
  • Scanned maps
  • Aerial photos
  • Engineering drawings

An excellent example of the flexibility and power of NaviGate is the Operations Visualization System (OVS) developed for PacifiCorp. The mission of this project was to display customer trouble calls on a map-based viewer for operations managers, dispatchers and field crews throughout this electric utility's service area. The following table shows some of the principal data layers available in OVS:

Data Source Data Layers
PacifiCorp Operations
Mapping System

Operational areas and districts
Electric feeders and feeder segments
Fuses & Switches
Services to Customers


Outage locations
Crew locations
Switch and transformer status

PacifiCorp Customer
Information System

Trouble Calls

OVS Users

Service Notes

External Sources

Census Blockgroups & Tracts
Lakes & Reservoirs
Rivers & Streams
Zip Code Areas

The OVS application demonstrates several notable features common to most NaviGate implementations.

  • Information used in OVS is drawn from several different data sources and delivered in a common GIS viewer. NaviGate displays all of this data seamlessly.
  • Trouble calls displayed in OVS change rapidly over time in comparison to the other data. Trouble calls are always being added and cleared, and they can also come in very large quantities during a major outage. NaviGate OVS manages this dynamic data smoothly.
  • The OVS application includes data entered by the user. Service notes and comments can be entered using OVS and associated with a particular trouble call or customer.

NaviGate users have complete control over data layers displayed in the map window. The NaviGate Control Panel provides access to predefined maps which contain specific layers of interest. In addition, individual layers can be selectively turned on or off in the Layer Control Panel which is available from the NaviGate toolbar.


ButtonOur Products

The NaviGate Application Framework is a suite of web-based products designed to promote information integration, increase self service, eliminate paper work, and improve field service for utilities. NaviGate is an off-the-shelf product that can be configured to meet our customers' needs  for spatial viewing, outage visualization, field inspections, mobile work orders, automated vehicle location, dispatch and call-before-you-dig. 

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ButtonOur Customers

Have a look at the success of our leading customers, from large publicly-traded electric utilities to municipal water authorities.