"Our mission is to provide utility operations personnel with an intuitive map-based collaborative decision support platform that distributes critical business information anywhere and whenever it is needed."

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City of Los Angeles

The FAST System (Field Automation for Sanitation Trucks) is an exciting new application for managing sewer maintenance work orders and the associated facilities data and deploying that data to the field.

Georgia Power

When engineers and operators at Georgia Power Corporation (GPC) need maps or reports about their electrical distribution network, they turn to the Distribution Viewer

First Energy

As is the case with most energy companies today, FirstEnergy Corp of Akron, Ohio, looks at operational efficiency as the key to financial performance improvements and shareholder profit.

FirstEnergy - Thousands of Users and Millions of Asset Assessments

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FirstEnergy is one of the largest utilities in the United States, with nearly 4.5 million electric customers in four states. The company has used NaviGate for several years to view and manage facilities data, customer data, transformer loading, outages and outage history, and circuit reliability information. The system has grown to become a major success story within the company, serving literally thousands of users, most learning of the system by word of mouth and learning to use the system without formal training.

The NaviGate system is called GISView but offers features far beyond simple GIS viewing. Users can obtain self-service hardcopy maps from the system via the NaviGate Printing Module. Hundreds of printed maps are produced each week. Engineers use the system to do electric traces, to the tune of nearly one thousand trace operations each day. And the NaviGate Advanced Viewing Module provides a way for engineers to customize their map view based on the attributes of features on the map, such as electric circuit and phase, transformer capacity, or number of customers affected by an outage. This feature is used hundreds of times per week to generate special-purpose maps for all kinds of analysis and presentation purposes.

In 2008, FirstEnergy extended the successful NaviGate installation with the NaviGate Field Data Entry Module and the NaviGate Disconnected Option. These new modules are in use by nearly 100 field and operations personnel who are charged with providing an all-system assessment. In a radically progressive move, FirstEnergy staff will assess virtually every asset in their huge electrical network in order to plan and execute a massive investment in infrastructure. The assessments will allow network planning staff to proactively identify which assets are most critically in need of upgrade or repair.

Read the complete success story on the FirstEnergy Circuit Reliability Coordinator Program.



ButtonOur Products

The NaviGate Application Framework is a suite of web-based products designed to promote information integration, increase self service, eliminate paper work, and improve field service for utilities. NaviGate is an off-the-shelf product that can be configured to meet our customers' needs  for spatial viewing, outage visualization, field inspections, mobile work orders, automated vehicle location, dispatch and call-before-you-dig. 

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Have a look at the success of our leading customers, from large publicly-traded electric utilities to municipal water authorities.